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Nov 27, 2024
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TOUR 3P36 - Operations Management for Tourism
Examination of concepts and techniques necessary for designing, managing, and improving service operations in tourism. Topics include service design, planning and delivery, quality management, facility layout and location decisions, capacity planning, waiting line models, supply chain management and project management.
Course Format: Lectures, 3 hours per week.
Prerequisite(s): Two TOUR (TMGT/TREN) credits numbered 1(alpha)90 to 2(alpha)99 or permission of the instructor
Course Notes: This course may be offered in multiple modes of delivery. The method of delivery will be listed on the academic timetable, in the applicable term.
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